Read what other customers say about us

Rating Summary

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Door installation

5
22 September 2022 , Bill P (Cambridge , )

Very pleased with the quality of the door and the installation. Complimented installer’s on their professionalism and keeping their language clean and respectful while on jobsite.

The installation was efficiently and no problems

5
18 September 2022 , Richard R (Waitsfield, )

The people at Champlain were easy and efficient.

Was not clear on her quote

1
08 September 2022 , Patrick W (Saint Albans City, )

I called and asked for asked for a cost quote of labor and material, which was $156. They came in installed which the guy was super nice and very professional, but when I got my bill it was $451 a… Read more I called and asked for asked for a cost quote of labor and material, which was $156. They came in installed which the guy was super nice and very professional, but when I got my bill it was $451 a bit disappointed in the transparency of the deal the of the deal. Would not use them again. Feel very mislead.

Company response:

We do apologize for any confusion. It is challenging for us to provide accurate pricing verbally over the phone with out seeing the repair. We did give a per spring price as well as the cost for the labor on top of the material needed. Being this garage door required having 2 springs replaced, the spring cost was times two which may have caused some confusion as the pricing is given per part. We do mention wire size can dictate a slightly different cost and this can lead to us not being 100% accurate when providing the costs over the phone. I am confident that we are equal to or less than our competitors on all our service calls.

Great Experience

5
24 August 2022 , Ashley D (Fairfax, )

I love these doors, the affordability, the customer service was great! However, I wish they communicated they were running late, instead of waiting for me to check in.
But I love these guys and… Read more
I love these doors, the affordability, the customer service was great! However, I wish they communicated they were running late, instead of waiting for me to check in.
But I love these guys and have no hesitation with calling them for future needs!

Overhead Door Repair

5
23 August 2022 , Lynn K (Williston , )

The installers were fast and efficient in repairing my door. I was given well explained options for a new motor. They thoroughly checked all parts of the door and mechanisms to make sure they were… Read more The installers were fast and efficient in repairing my door. I was given well explained options for a new motor. They thoroughly checked all parts of the door and mechanisms to make sure they were working properly. My door has never worked this smoothly.

Installation of garage door

5
25 July 2022 , Claire T (Swanton, )

My entire process of purchasing and having a new garage door installed was not difficult at all. It was a smooth process which was wonderful!

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