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Rating Summary

5
 
4
 
3
 
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433 Reviews

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Amazing experience

5
19 April 2018 , Randy H (Enosburg Falls, VT)

Great experience - Donald did an amazing job of installing our huge door by himself. Everything works great and he cleaned everything up before he left......We're sharing the experience with our… Read more Great experience - Donald did an amazing job of installing our huge door by himself. Everything works great and he cleaned everything up before he left......We're sharing the experience with our friends and family.

Replacement Doors

5
16 April 2018 , Jane P (FAIRFIELD, VT)

The whole process of ordering the doors and the installation went very smoothly. The installer was on time and very polite and cleaned up when done. Thank you for doing such a great job.

New Garage Door installation

4
02 April 2018 , Michael B (Saint Albans, VT)

I am impressed with how the company treats the customer, even a new one. They were understanding of my situation and instead of making the deal dead as it sat, they came up with solution that worked… Read more I am impressed with how the company treats the customer, even a new one. They were understanding of my situation and instead of making the deal dead as it sat, they came up with solution that worked best for both them and myself. I would recommend this company to anyone who needs a new garage door!!

Excellent Service

5
08 March 2018 , Stephen D (Waterbury Center, VT)

I highly recommend Champlain Door for their customer service and prompt response to customers' needs. Our garage door was damaged from a local plow company and we needed a 16x8 door replaced… Read more I highly recommend Champlain Door for their customer service and prompt response to customers' needs. Our garage door was damaged from a local plow company and we needed a 16x8 door replaced immediately. Rich Gordon and his team did an amazing job of meeting our needs.

Outstanding Job

5
07 March 2018 , Mel C (Colchester, VT)

I email Phil on a Sunday. Within the same hour I received his returned email with the total price and when they could install.They had it installed the next day!! It took the installer no more then… Read more I email Phil on a Sunday. Within the same hour I received his returned email with the total price and when they could install.They had it installed the next day!! It took the installer no more then an hour. Outstanding Service!!

Poor install

1
02 March 2018 , Eli C (Saint Albans , VT)

Sales process was great! Craftsmanship was very poor. Nuts and bolts left all over the garage. Half of the track bolts were loose. New trim fell off within a few day.

Company response:

WE WOULD LIKE TO APOLOGIZE FOR YOUR LESS THEN SUPERIOR EXPERIENCE. I WOULD LIKE TO MENTION WE HAVE ADDRESSED ALL OF YOUR CONCERNS WITHIN 24 HOURS OF YOU REPORTING THEM, AND I DO BELIEVE AS OF TODAY YOU ARE A SATISFIED CUSTOMER. THANK YOU FOR BRINGING THESE ISSUES TO OUR ATTENTION, WE TAKE OUR WORKMANSHIP AND OUR CUSTOMER SERVICE EXTREMELY SERIOUSLY AND WILL CONTINUE TO DO SO. THANK YOU FOR YOUR BUSINESS HAVE A GREAT EVENING :-)