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Rating Summary

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Customer service

5
16 October 2020 , John ,

When I was choosing a door system my sales person was very knowledgeable of the door system.

Money Well Spent

5
15 October 2020 , Art ,

After years of having no garage door opener - then trying a DIY installation with a friend, which failed to work... I called Champlain Door Systems. I got a quick response, then an on-site visit and… Read more After years of having no garage door opener - then trying a DIY installation with a friend, which failed to work... I called Champlain Door Systems. I got a quick response, then an on-site visit and booked an installation date. The installer knew the product well and knew exactly what he was doing. I had a new garage door opener in around an hour. Works great and I am very happy!

If you first don't succeed - try again.

4
06 October 2020 , Robert ,

After raising concerns of a missed scheduled installation, Champlain Doors sent another installer out in 2 days. My initial frustration was due to 4 missed installations (3 with Handy contracted… Read more After raising concerns of a missed scheduled installation, Champlain Doors sent another installer out in 2 days. My initial frustration was due to 4 missed installations (3 with Handy contracted through a local box store), so it was a bit discouraging to miss another with Champlain Doors. The installer was polite, professional, and did a great install taking time to educate me on some of the functions. I would recommend following this improved experience.

Great Company!!

5
06 October 2020 , Alan ,

Responsive and customer service oriented. No need to ever look elsewhere!

Service/Installer

5
05 October 2020 , Kevin ,

The Installer (unfortunately I forgot his name) was the best. Very knowledgeable on the installation. Very professional.

16' door

5
30 September 2020 , Alan ,

I thought from the time of the phone call to install was done professionally. Had a great experience